Shipping Policy

At Anna’s Dublin, we aim to make your shopping experience as smooth and reliable as possible. Below you can find important information about order processing, delivery and tracking.

Order Processing

Every order is carefully processed before shipment.

Please allow 1-3 business days for your order to be processed and prepared for dispatch.

Orders placed during weekends or public holidays will be processed on the next available business day.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information where available.

Delivery Time

Our estimated delivery time is typically 7-12 business days after your order has been processed.

Please note that delivery times are estimates and may vary depending on your location, carrier operations, public holidays, peak shopping periods or other circumstances outside our reasonable control.

We always aim to have your order delivered as quickly as possible.

Shipping Fees

We are pleased to offer free tracked delivery on all orders, with no minimum purchase required.

Any applicable shipping costs will always be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking details where tracking is available.

Please allow some time for tracking information to become active after dispatch.

You can use your tracking information to follow the progress of your delivery.

Incorrect Shipping Information

Please carefully check your delivery information before completing your order.

If you notice an error in your shipping address, please contact us as soon as possible at info@annadublin.com.

We will do our best to assist you. However, once an order has already been processed or dispatched, we cannot guarantee that the delivery information can still be changed.

Delays

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control.

These may include busy shopping periods, carrier delays, public holidays, weather conditions or other unforeseen circumstances.

If your order is taking longer than expected, please contact us and we will be happy to assist you.

Lost or Missing Orders

If your tracking information indicates an issue with your delivery or you believe your parcel may be lost, please contact us at info@annadublin.com.

We will review the situation and, where appropriate, work with the relevant delivery provider to determine what has happened and help find a suitable resolution.

Multiple Parcels

In some cases, items from the same order may be shipped separately.

If this happens, your parcels may arrive at different times and you may receive separate tracking information.

You will not be charged additional shipping fees simply because your order is delivered in multiple parcels.

Customer Care

If you have any questions regarding your order, shipping or delivery, our customer care team is happy to assist you.

Anna’s Dublin
Email: info@annadublin.com
Website: annadublin.com